mHealth is becoming increasingly important both from a cost management and patient outcome perspective. Boomerang intelligent SMS can integrate with current healthcare systems, allowing it to be easily utilised across a variety of use cases within the Health sector:
- Patient appointment and prescription management
- Long term condition / medication management
- 'Behavioural change' management
- Immunisation & pandemic communication
Long term condition / medication management
Utilising Boomerang intelligent SMS, a leading American University is trialling the monitoring and management of patient medication regimes and well-being through an automated process.
The trial reminds the patients to take their medications multiple times a day. On each occasion patients are asked to respond if they have taken their medication. By matching inbound and outbound messages Boomerang intelligent SMS enables the monitoring of the medication regime. The expectation is that the trial will show a significant improvement in patient outcomes.
- Massive ReachSMS global reach and ubiquity make it an ideal solution for mHealth from the developed to developing world
- Efficiency GainOrganisational efficiency is dramatically improved, confirmations and responses are processed instantly. The associated costs of drafting, issuing and posting letters are eradicated.
- Customer ExperienceClinical outcomes can be improved through the use of Boomerang intelligent SMS to manage clinical regimes and remind patients of appointments.
- GreenConfirming appointments by letter is environmentally unfriendly and slow, Boomerang intelligent SMS resolves both.
